6. Again, one of the things I love the most about the rooms is the attention to detail. The comfortable rooms at Hotel Xcaret Mexico include slippers, a flat-screen TV and a … Yes, guests have access to a pool, a fitness center, and a sauna during their stay. As an amputee I found it very easy to walk around the site and they were very accommodating with my needs, Your email address will not be published. Special thank you also goes to Christian/Henry at Casa Fuego Restaurant, Reyes was amazing at the River beach pool area, Manuel was an incredible lifeguard who kept a watchful eye over us, Robert near the swim up suites was a true mixologist and Jesus was an incredible concierge! We will share your delightful words as well with our culinary team, whom I'm sure will be thrilled by your praises. I loved the accurate overview of the history of Mexico, it’s cuisine and culture, as well as architectural highlights of the buildings. In addition to unlimited access to 7 of the Riviera Mayas top attractions on-site activities also include: At the resort, your children will also have access to the Xiiquillos Kids Club and the Xiipaal Teens Club. We look forward to welcoming you back to Hotel Xcaret México on many more occasions. The resort is permeated by a luxurious but eco-friendly vibe and has been designed first and foremost with sustainability in mind. Additionally there was always the reminders of natural. It will certainly be a day to remember for you and your guests. The parks are an unbelievable perk and probably the number one. Thank you HOTEL XCARET and we will see you next year again!!!! Accompanied by friendly staff and living in animpeccably clean environment was a dream realized vacation experience! Book Hotel Xcaret Mexico, Playa del Carmen on Tripadvisor: See 6,543 traveller reviews, 10,103 photos, and cheap rates for Hotel Xcaret Mexico, ranked #26 of 282 hotels … more. The layout of the resort can be a little confusing at first and I’d definitely recommend anyone choosing to stay here do so for at least 7-10 days to get the most from their experience. Ratings: Staff [null] - Cleanliness [null] - Location [null] However, if you’d like us to provide a quote I can look into it and get back to you with a definitive answer. Weddings here in Mexico are easily 1/3 the cost than they would be at home. The restaurants aren’t clearly marked which led to some confusion and there weren’t signs for shuttle pick ups/air port pick ups. or its only all inclusive at XCARET? If you don’t like to workout inside there is a functional training circuit within nature, as well as daily yoga classes so you can get your ‘ooooooom’ on, and start each day refreshed and rejuvenated. Parks were not as busy as we remember them from last years, which is good thing and some attractions were closed ( for safety reasons). So we, at PlayaDelCarmen.com, felt it necessary to review it. They had individual rooms for either singles or couples for their therapies. I wish after a long flight the check in experience was a little better but we had an amazing trip and would recommend hotel xcaret to anyone looking for an adventure or a relaxing getaway. Hey Kailee, thanks for reaching out and reading the blog. So we, at PlayaDelCarmen.com, felt it necessary to review it. Rooms at Hotel Xcaret come in 4 different categories: All of which offer garden, ocean, river, or pool views. Hello, Sarah I was looking into reserving a five night stay with Xcaret, however, I do have some questions I would like to get resolved before purchasing. This is the version of our website addressed to speakers of English in the United States. They were also very cautious and thorough with food allergies which I appreciated since I was traveling with someone who has anaphylactic allergies. The only extras you will have to pay for are premium services at the attractions such as lockers, dolphin swim, etc. We will ensure you get the best price, perks, and discounts. If you need assistance booking and getting the best local deal please reach out to us at customercare@playadelcarmen.com . Contact me at customercare@playadelcarmen.com. In fact, the New Xcaret Hotel encourages you to do so in a fun and picturesque environment. From an aerial perspective, it’s clear to see that this particular hotel is visually very exciting. They only had one person at the desk at a time, which was fine considering social distancing, but everything that I had filled out online in order to book I had to fill out again. If you don't have your own set of wheels, you can reach the park via taxi (fares cost approximately $15) or by public bus. We did get in to Xin Gao for the teppanyaki, very fun. But the staff, especially in the Fuego restaurant made our trip amazing! If you and your beloved are naturists then there really couldn’t be a hotel more suited to you. Unfortunately, due to covid, some of the other restaurants were closed. Double the price, but perhaps on a similar scale? I looked into Xcaret hotel as well. Except some of the Concierge who tried to sell us their VIP package which is no really benefit. So, you needn’t worry from this day forward but it’s always nice to have peace of mind. Load more customer reviews. I’m a little unsure about the restaurants at this stage as Xcaret do have a tendency to change things around a lot . ” in 6 reviews “ I wish that the pools were open later since we did spend most of our time at the Xplor and Xcaret theme parks. Own or manage this property? It says its all inclusive for the other 8 parks as well does that mean free food and drinks as well? There are also multiple bars and food carts throughout the resort. It was very fun having access to the parks, along with the beauty of the resort itself. At the New Xcaret Hotel, there is a main beach on the ocean but there is also a secondary beach! Taxes and fees that are shown are estimates only. Included in your stay at this hotel is the 7 attractions I mentioned earlier: Xcaret is the largest park of them all and has a special area for small children called  ‘Children’s World’. You can breathe easy at this hotel knowing that it has great beaches for its guests even when there is seaweed. There was a lot of selection and different ethnic foods available. I’m currently considering a junior suite in the adults only area (Fuego) and I’m curious how far away from these rooms is it to the restaurants like the buffet, the beach and other key points of interest. Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Let me know if you’d like a quote for one or both, from here I will pass your details on to our expert travel liaisons and they will be here to offer their honest advice and to make sure you choose the best hotel for you plus make sure you get all the perks and discounts you are entitled to. Food was delicious as always and many, many options. From first minute of arrival to Hotel to very last one, we have been under supervision of our ex- butler( from our first stay at casa FUEGO!) If you book through us I can send you a map and answer any of your other questions you may have while ensuring you get the best deal on room rates. The architecture and details of the building, rooms, and lay out were amazing. I’m not sure about the room service being 24-7, but I’m sure they have some options to eat from 6am to at least 11pm. The family club offers games and activities such as air hockey, billiards, ping pong, and more. I really feel that I could spend another week they’re not exhausted all of the great places to relax, sit at the beach the lagoon the hammocks and all of the amazing restaurants. Around 3.7 mi from ADO International Bus Station, the property is also 3.7 mi away from Disabled-friendly beach and offers free WiFi. Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay through Rolando's service. Warm regards, Jorge Ducoing Managing Director Hotel Xcaret México, Pro’s: infection prevention was a top priority. And Mercado, but again found our favorite experience with dinners at Fuego, with Marco and Julio. Hello Martha, thank you so much for reaching out and for thinking of us when it comes to planning the engagement party for summer 2020. Your email address will not be published. The Xcaret Hotel Mexico perches between a sandy beach and a river. As a bilingual family it was great that our teenage kids saw firsthand the value of learning a second language. At the new Xcaret hotel, you can truly savor and appreciate the local flavors of this beautiful and vibrant country. It’s unique in the way that the buildings and rooms work in harmony with the surrounding nature,  making the grounds a pleasant exploration. Also I saw a video of a room where they were jumping straight from their balcony into the river do you know if this is a swim up room or a different room? What food & drink options are available at Hotel Xcaret Mexico? Sanitizers everywhere, masks in public areas, temperature checks.Was no Sunday Brunch this year, but in my opinion Buffet got many things from the Brunch- King Crab Legs, Oysters, Lobsters.... We had Dinner at sushi table 2 times and Chef Juan Carlos did gorgeous plates for us ( sorry, don't remember other Chefs name). Book your suite now! Hotel Xcaret Mexico 4.84 based on 106 reviews #1 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Claim your listing for free to respond to reviews, update your profile and much more. Our colleagues do take such pride in delivering an individual level of service to our guests, and we will be sure to pass on your comments to Johanna and the rest of the team across the hotel. 3. It not only showcases their passion for interior but all the skills and traditions of the people of Mexico. During the day many families go to the parks so you practically have the hotel to yourself. Does Hotel Xcaret Mexico offer any business services? It says all inclusive but I do know some places only include certain meals does the xcaret include 3 meals a day? We are convinced we will continue to cater to all your needs and preferences. Yes, some things were a little different at Hotel because of COVID-19. We tried almost every item on the menu. One of the biggest draws for this hotel is that it offers a unique  ‘All-Fun Inclusive program’. Yes, Hotel Xcaret Mexico offers an airport shuttle for guests. Boasting its own restaurant and rooftop pool among other things. Have you stayed at this hotel before? Prices are the average nightly price provided by our partners and may not include all taxes and fees. Top room amenities include a minibar, air conditioning, and a flat screen TV. The food was amazing! I think not. Paddleboarding or kayaking should be of interest to teens as well. Is parking available at Hotel Xcaret Mexico? they took excellent care of my daughter and I. The activities are endless; you have the option of swimming in the pool, river, and ocean. I mean, who can say no to lavish luxury in paradise at an affordable price? Fulfilling the mission of Grupo Xcaret, we created the All-Fun Inclusive™ concept to make the world a happier place spreading our great love for Mexico. They loved the taco stand (my thirteen year old son memorized its menu and schedule!). On the other hand is a fan of regional Mexican cuisine I loved the Catina los Faroles which featured delicious and unique food from Oaxaca. Cuevas Restaurant – stunning venue carved out of natural limestone. Travelers looking for an active resort experience will find their bliss at Hotel Xcaret Mexico. The food is great and right now it’s by the far the leading hotel in the Riviera Maya. Hotel Xcaret is one of the best all-inclusive resorts in the world. All of these areas have been carved out of the stone and give all sides of this hotel something to admire. Top 5 tips to know before visiting Xcaret. Thanks! See more questions & answers about this hotel from the Tripadvisor community. Conveniently located restaurants include The Traveler's Table, Restaurante Ha', and Xin Gao. We recommend calling ahead to confirm details. The check in process took forever. My wife and one daughter are vegan/vegetarian and all the restaurants did a great job accommodating them But they especially loved a vegan-only restaurant called Bio and ate there regularly. In my opinion the two best restaurants were las playas and teatro del rio. Kindest Regards, Donald and Trish, Dear O6493ZYjeremyw, At Hotel Xcaret Mexico, we are absolutely grateful for the time you spent in sharing your kind feedback with us. The only other area for improvement was the use of signage. Access to all of Xcaret’s Parks (with an average entrance fee of $100 USD per person you are getting a great deal when you stay here because they are all included in your stay with transport so make the most of them). Most hotels often just have large building blocks facing the ocean with no real care or thought put into preserving the beauty on top of which they are built. Are any cleaning services offered at Hotel Xcaret Mexico? Every room has a gorgeous view whether it be the ocean, river, or garden. There are many options to get to the parks including a boat ride, shuttle, or bicycling which I thought was a fun touch. Before I answer your questions it would be useful to know whether you plan on traveling with children as Case Fuego is adults-only and Velas is family-friendly? Which room amenities are available at Hotel Xcaret Mexico? The spa is insanely pleasing to the eye. The luxury continues every day with the Fuego. On the hotel property, you will find play areas for young children, activities for kids, natural areas for exploration and shallow pools. Its prime location means that if you did want to explore the best of the Riviera Maya you would be in close proximity to 5th avenue, Tulum, Puerto Aventuras,  Akumal, and Puerto Morelos. Its pools, restaurants and huge spa are dotted throughout a jungle, and you can spend time … Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,543 traveller reviews, 10,087 candid photos, and great deals for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We were blown away by the personal attention, earnest interest and real affection that these wonderful people shared with us! The Resort is wonderful and the service and the people are just great. However we still had the trip of a lifetime while visiting all the parks that didn’t require advance notice and staying for a week (barely enough time to begin to experience all that XCARET had to offer.) Our team’s opinion is that the higher level hotel is definitely the Grand Velas as their service is unrivaled. Just because you’re on vacation doesn’t mean you can’t keep your fitness goals alive. Which languages are spoken by the staff at Hotel Xcaret Mexico? Temperatures are checked at every restaurant, shoe sanitizing mats, and hand sanitizer stations were located throughout the resort. This resort has an entire adults-only section! Such a relaxing experience. With an array of stunning locations to choose from at this resort, our Expert Wedding Specialists here at PlayaDelCarmen.Com will be on hand to help bring your vision to life. He went on his DAY OFF to the Mall and got me Memory card for my cell phone ( I did a lot of photos and videos and was running. I am planning an engagement party summer 2020 and I am hoping to put together a Mexico all inclusive. Required fields are marked *, PlayaDelCarmen.com 2020 | All Right Reserved. Hotel Xcaret Mexico was the most amazing resort I’ve visited thus far. Unlimited access to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes and Xichén Tours Shuttle Airport - Hotel - Airport every 30 minutes Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. Need a vacation? It’s clear that a lot of thought went into them. It was our third annual trip to Hotel Xcaret to celebrate our Anniversary and my husband Birthday. Wonderful. We appreciate your preference and we will be honored to be your hosts in a near future. Also, I got my tooth chipped by eating oyster, so he found me English speaking Dentist 10 minutes from the Hotel, called taxi and was on the phone with us whole the time while we been out of Hotel ( we don't speak Spanish unfortunately) !!! 1. with staying with Xcaret the rooms are all inclusive does that mean it comes with the dolphins swim, and everything that costs extra for those that aren’t staying at the hotel. This second beach has soft and calm water. Hi Sarah, We were hoping to have some clarification on how much more is it for butler service/which of the Casa’s they are part of? Although we got off to a bit of a rough start with some miscommunication during check-in the manager on duty Johanna N. make sure that we were happy and well taken care of. Each room resembled a cave but was warm and welcoming. All hail the NEW Xcaret Hotel! ( oh and go to the spa!) Just go with their recomandations- it outstanding. Contact Hotel Xcaret Mexico in Cancun on WeddingWire. ... Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. Great job Sarah. Now $382 (Was $̶6̶1̶1̶) on Tripadvisor: Hotel Xcaret Mexico, Riviera Maya. I recommend visiting the spa for sure. However, for the more adventurous and active sorts, this place will certainly not disappoint. That’s what the spa at the new Xcaret hotel looks like. Try the ceviche, or the burger, (I know, right, go to Mexico, get great burger! This allows guests unlimited access to 7 of the region’s top attractions: The New Xcaret Hotel is located just south of Playa del Carmen along Highway 307. reason I would stay at the hotel again. 282, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, After our first experience several years ago, we waited anxiously for this trip. In the last month, the state of Quintana Roo has invested in major government cleanups so beaches are finally looking like their former glory and prevention methods are in place to stop it getting like that in future. We will make sure to recognize is efforts on your behalf. ALL-FUN Inclusive ™. Knowing that you chose us to spend your annual getaway with us is very encouraging, as we work diligently to provide warm service and experiences like no other destination, to guarantee our guests feel like this is their home away from home. http://everythingplayadelcarmen.com/hotel-xcaret-mexico/ Hotel Xcaret Mexico is one of the newest and best resorts in the Riviera Maya. For romantic dinners definitely check out Cuevas Restaurant as it looks particularly magical lit up with candles. There are also two other gyms with equipment for cardio, free weights, and deadlifts. in Riviera Maya Xcaret worked with local craftsmen from around Mexico to bring items into the room. Room Detail. At the New Xcaret Hotel, you will find something new around every corner, swinging bridges, tunnels, restaurants carved into solid rock, waterfalls and much more. We can’t wait to welcome you. If you are willing to spend the extra money for it, it actually is a nice addition Stayed in October 2020 Don’t forget to leave your thoughts in the comments section below, we would love to hear from you. “ We enjoyed visiting Xcaret Park, Xavage, Xenses, and we also did tours of Chichén Itzá and the Xenotes. Than you much, Hey Sabrina, I would highly advise hotel Xcaret if you can afford it! Check out is at noon so I wasn’t expecting being out of the room for that long. My husband and I are looking to visiting the xcaret and I just have a couple of questions. Okay, picture a Grecian Palace with fountains and flowing curtains…can you see it yet? Nearby attractions include Xcaret (3.6 miles), Ecopark Kantun Chi (1.6 miles), and Rio Secreto (3.2 miles). A Solo Females Guide To Travel in Cancun & The Riviera Maya 2021, New Year's 2019: Playa del Carmen's Hottest Hotel Deals, list of job opportunities in Playa del Carmen, as well as deluxe Tours to Xenotes and Xichen, with. Hotel Xcaret Mexico is a cosmopolitan resort that has redefined the concept of Cancun and Playa del Carmen all-inclusive with its innovative All-Fun Inclusive®, being the only Riviera Maya resort to offer access to all the parks and tours by Grupo Xcaret. Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,119 traveller reviews, 9,627 candid photos, and great deals for Hotel Xcaret Mexico, ranked #28 of 270 hotels in Riviera Maya and rated 4.5 of 5 … Guest Score and Reviews for Hotel Xcaret Mexico - All Inclusive. Destination weddings are on the rise in Mexico. We remembered the perks of the Fuego section, but vowed we would try new experiences this trip.....but ended up most breakfasts with David and his exceptional service, Spanish lessons, and tastes of Mexico that he had the Chef prepare for us! , I was at this resort in 2019 and WOW WOW WOW can’t say nothing but great things about it. There are 12 restaurants on site, along with a snack bar/deli. In this video I give an honest review of the great things that Hotel Xcaret has to offer, and the small ways we wish it would have been better. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. !We fell like we have an Angel Guard at this Hotel! Rolando Dichi Castillo. 4. it says its all inclusive but is there a max amount of people that can get the all inclusive, it will only be me and my bf will we both get all inclusive or only one. Cons: The food was GOOD. The resort is named after the nearby archaeological site Xcaret, a settlement constructed by the pre-Columbian Maya. Does it get more magical than that? From what I have seen online the Xcaret looks really big. I will have a wedding planner from our team reach out to start figuring out the details with you. Both because we were wondering if expectations could be met again, and scared COVID would shut us down. Which popular attractions are close to Hotel Xcaret Mexico? If you’re not sure which room is right for you, our Travel Specialists here are PlayaDelCarmen.Com would be happy to help. Yes, 3 meals a day will be available and much more if you like. Priceline™ Guest Score [9.2 Wonderful] 【 Hotel Xcaret Mexico - All Inclusive Reviews 】 Read reviews by verified guests of Hotel Xcaret Mexico - All Inclusive in Quintana Roo. The New Xcaret Hotel is very family-friendly. The threat of seaweed this year (2019) has been particularly prominent in some vacationers minds. Can one of your consultants please reach out to me? The secondary beach with no waves and soft sand is great because it means you can relax without the fear of the little ones being swept away by a big wave. But I'm glad we did. Amazing valve. The spacious suites at Hotel Xcaret Mexico are immersed in nature and fitted with deluxe ammenities. Everything is included when staying at the hotel including the 8 Xcaret owned attractions which includes food & drink, fee entrance and roundtrip transport. Yes the people you saw were in the swim-up suites. Please come back soon! Before we dig into whether you should stay at this hotel with your family I will state that this resort is pretty perfect for most people! ), but it seems to taste better with the blue sky, and ocean air! Road Chetumal-Puerto Juarez Km. Book here! Hello Sally, I can see by the size of this resort that there is a lot of walking involved. : Hotel Xcaret Mexico - See 6,543 traveller reviews, 9,395 photos, and cheap deals for Hotel Xcaret Mexico at Tripadvisor. To make it feel more special be sure to watch your TV and the channel that features all the stories of the things made for your room. If you want to to experience more of the Xcaret hotel. My wife and I love to travel! Casa Fuego is the one for adults and has a butler service. We are thoroughly delighted we achieved this and that you and your family had such a wonderful time. There are more places to choose from in the Playa del Carmen area. Next time I will be sure to look ahead and book some of the other parks and restaurants but as I told my kids always leave wanting a little more! Dear zapadwest, First and foremost, we would like to express how grateful we are for your preference for a third time in a row. Live performances (in your room you will get a schedule for all the liver events – not to be missed)! You will discover coves, rivers, caves, and lots of jungle throughout the property. After learning of our interest in their culture, they took the time and effort to prepare an amazing breakfast. This park really appeals to teens looking for adventure. Another top pick for younger children would be Xenses. Response from J Ducoing, Propietario at Hotel Xcaret Mexico, Response from Dir HXM, Propietario at Hotel Xcaret Mexico. The architecture and details of the best all-inclusive resorts in the Playa Carmen! Their passion for interior but all the best perks and discounts of this Hotel and the Xenotes offered guests! Cancel our trip amazing our team ’ s opinion is that it offers a business center, rooms! Will continue to hotel xcaret mexico reviews to all your needs and preferences and Cornelio were quite simply,.... 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