You've already flagged this Reply from Rebtel. Though they have email address for customer care. Thank you. Still, Rebtel charged me $30. Earlier, 2.5% of those tickets were in languages other than English, Spanish, or French – languages for which Rebtel offers in-house support.As a result, Rebtel had a challenge communicating with app users who would reach out to them in any other language. cheating Plan and poor customer care. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. They claim I made a call to a number, which I did not, as a reason to locking my number. Voice your opinion today and hear what 6993 customers have already said. Rebtel Pathetic customer service Internet . I emailed Rebtel Immediately since deliberately there is no customer care number given to call. They cut huge money every India call. So, we hope you will give us and opportunity to discuss this further with you. Rebtel receives multilingual communication through customer support queries or tickets. Avoid Rebtel, there are better companies out there who offer the same services, have even better prices and do care about customer service. Rebtel as a company you're disgusting and have disgraceful customer service. Voice your opinion today and hear what 7136 customers have already said. Thanks!-Mark Lowell Such a ridiculous service, if i could i would rate no star. Then here are the access numbers and information you are looking for! Still, Rebtel charged me $30. … Do you agree with Rebtel’s 4-star rating? Hi Rajesh, I was not able to locate your Rebtel account in our database. Rebtel receives multilingual communication through customer support queries or tickets. Reply. I have since asked them repeatedly to free up my account without any success. Useful. Do you agree with Rebtel's TrustScore? Rebtel Phone Service. 6, Report #1274116 . The worst customer service ever recieved. 6, Report #1274116 . Do you agree with Rebtel’s 4-star rating? Rebtel's fault! Web-based Calling is under development. You just need to find your access number first. How do I sign up for a Rebtel account? 5 tips for getting the best Rebtel experience. Read our. Rebtel USA Customer Care Number: +213-983-200501 Besides this, you can also access live chat support by navigating to the help section from the Rebtel website. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. Reply from Rebtel. I don't use the Rebtel app anymore, how can I avoid being charged? Keep up the good work Rebtel! Please sign in with your Rebtel account. All you need to do is use the Rebtel app. Share your voice on ResellerRatings.com Everyone knows that old saying that “the customer is always right”. SIPTalk International Rates. The app dont work for intercepted calls. 69 reviews for rebtel, rated 2.83 stars. Check out what 7,136 people have written so far, and share your own experience. Once the webpage loads, you will see a red colored ‘Help’ button on the lower right corner of your web browser. Rebtel has started to charge me for dialling a number that I can't get through to because the number keeps redirecting itself to a love chat! Rebtel Pathetic customer service Internet . Do you agree with Rebtel's TrustScore? How do I print / export my account activity? Get started with Rebtel and make cheap international calls with our app. Rebtel © Copyright 2021. How do I print / export my account activity? The website is easy to navigate and their customer service is first class. There is no single instance of customer care supported. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Voice your opinion today and hear what 7115 customers have already said. You're saying you can't locate my account , my phone number is 00447878075930, I have lodged 20 complaints and one standard copied message and no solution! Rebtel works really good and I like how… Rebtel works really good and I like how customer care works. They just have one EMAIL to support customer service. They are harrasing customers by not providing customer support. After that There is no response from REBTEL CUSTOMER SUPPORT.I fed up with app and support team. Do you agree with Rebtel’s 4-star rating? Do you agree with Rebtel’s 4-star rating? I would like to say thank very much to Maya, who took care and helped to solve the problem. This number needs to be in your city or be local to you to avoid long distance charges. I would absolutely recommend Rebtel, however: please, whenever you make changes in your system, please put a note on your home page to guarantee the maximal customer satisfaction Check out what 7,112 people have written so far, and share your own experience. Rebtel provides us good customer care and this company fairly care about customer needs. Reply from Rebtel. Find answers to the most frequently asked questions or contact our support team via email or live chat. I don't use the Rebtel app anymore, how can I avoid being charged? Reply from Rebtel. 1. Do you agree with Rebtel's TrustScore? *If you are abroad make sure to call your access number in the country/city that you are travelling to and to dial it from a local phone number. Reply. How does Rebtel work? When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Do you agree with Rebtel’s 4-star rating? Useful. Welcome to Rebtel What iOS and Android versions are Rebtel compatible with? No Customer Care to support. Author: West Des moines, Iowa. My card connected to Rebtel has been compromised. +1 billion minutes a year! Ok! Read real customer ratings and reviews or write your own. Why am I seeing different prices for the same product? Ok! Our customer care representatives will be taking care of you personally. Once you have located your access number, just follow the steps below: The same calling rates apply as when using your Local Numbers or calling from your application. If you are encountering an issue, please send an email to support@rebtel.com, so we can provide you immediate solution. The feature was costly to maintain and not very popular among users, so we chose to discontinue it to focus on what our users were most interested in using. Check out what 7,124 people have written so far, and share your own experience. Check out what 6,993 people have written so far, and share your own experience. I'm sorry but based on customer's feedback, Rebtel decided to discontinue the SMS feature. Ben je het eens met de sterrenscore van Rebtel? Earlier, 2.5% of those tickets were in languages other than English, Spanish, or French – languages for which Rebtel offers in-house support.As a result, Rebtel had a challenge communicating with app users who would reach out to them in any other language. They are reply very fast on email, though. Your customers should know about this limitation upfront and you need to tell them how many numbers they have used and how many they have left. Do you agree with Rebtel’s 4-star rating? Useful. Keep home close with Rebtel, the best calling app on the market. Web-based Calling is under development. With its roots in international calling, today it is aiming to develop and sell products and services to migrants and international nomads. Not customer oriented Money Oriented. Telephone Companies: Rebtel Internet. Clicking on it will activate the live chat services of Rebtel. Do you agree with Rebtel's TrustScore? If you don't have the app for Android or Iphone, you don't want to add contacts or you are travelling you can still call with Rebtel! Check back soon! I was wondering what to do with these guys. I contacted Rebtel customer service and after some days I was able to use Rebtel again. I would like to say thank very much to Maya, who took care and helped to solve the problem. Het ging tot enkele dagen geleden redelijk goed. We use cookies to improve your experience. Help If you ever need help don't hesitate to write to us at support@rebtel.com and we'll gladly help! Available for iOS and Android Download the app. Voice your opinion today and hear what 7089 customers have already said. We are streamlining our functions to focus on making calling even better for you. Telephone Companies: Rebtel Internet. 269K likes. Thanks for your understanding in this very specific situation! We all should boycott you! We would like to thank you for your recommendations and for this amazing review. Check back soon! Check out what 7,100 people have written so far, and share your own experience. Another shock I got when a customer care Representative told me that my free trial was expired on same day of activation i.e November 8th and it is reactivated on Nov 15 so now you can make calls. | Read 2,801-2,820 Reviews out of 7,112 . | Read 281-300 Reviews out of 7,100 . Hello Esther! Customer care and policies suck Been a customer for almost a year, could not call my family this weekend as they had changed to a new number and Rebtel tells me you have gone past unique no.s list. Author: West Des moines, Iowa. Do you agree with Rebtel's TrustScore? Transparency, please! All you need to do is use the Rebtel app. | Read 2,481-2,500 Reviews out of 6,993 Country Country Code Rate/min Afghanistan 93 $0.430 Albania 355 $0.130 Albania Mobile 355 + $0.280 Albania Tirana 355 - 4 $0.070 Do you agree with Rebtel's TrustScore? Keep up the good work Rebtel! I have since asked them repeatedly to free up my account without any success. Share. Check back soon! Please email us at support@rebtel.com. Toen hoorde ik dat ik dit nummer kon niet bellen. I have tried contacting their customer care via email and responded to everything they asked me. Share. All i know about these guys is this much. have been using for social purpose. Rebtel customer services. Advise to keep AWAY from Rebtel. Do you agree with Rebtel's TrustScore? Rebtel Ripping off people. Regards, /Pilar. How do I change the language on my account? I think I understand Rebtel's problem, but what they are doing now is lying. Een minuut daarna is mijn account tijdelijk geblokkeerd. You've already flagged this Reply from Rebtel. The only "but" are internet and MMS settings - Rebtel doesn't provide automatic settings for my devices and sometimes it needs some effort to set it up maually. Voice your opinion today and hear what 6733 customers have already said. Voice your opinion today and hear what 7112 customers have already said. They unlocked and locked it back within a day. Check out what 6,993 people have written so far, and share your own experience. Gisteren belde ik naar Turkish airlines cargo over een pakket. | Read 2,421-2,440 Reviews out of 6,935 . Still, Rebtel charged me $30. Share. Please email us at support@rebtel.com. Share. Our customer care representatives will be taking care of you personally. The website is easy to navigate and their customer service is first class. The more you call, the better lines you get 2. Customer care and policies suck Been a customer for almost a year, could not call my family this weekend as they had changed to a new number and Rebtel tells me you have gone past unique no.s list. Rebtel has refused to refund me of the balance of £47 left on the account. Categories ... No network disruption and good customer care services Useful. Voice your opinion today and hear what 7100 customers have already said. I have used rebtel for years and now they decided to restrict my number. Enjoy stable, clear calls around the world, without WiFi. Voice your opinion today and hear what 6935 customers have already said. Share. ", Then dial in the international phone number of your friend (including the country code) and press the hash key “#”, You will be connected to your friend abroad. Only improvements required are : REBTEL should have some customer care number where we can talk and share our issues. Talk to our team. Rebtel.com. Learn more. Reply. Dear Rebtel, why are mentioning unlimited calls and after one week you been restricting the phone calls and iam totally worry about that and email customer care are very unresponsible, could you pls improve by your end Useful. What iOS and Android versions are Rebtel compatible with? Customer service executives are rude they are not converting my plan back to deal. | Read 3,001-3,020 Reviews out of 7,124 They unlocked and locked it back within a day. How do I change my Rebtel PIN at rebtel.com? Which countries do not allow credit card payments? They claim I made a call to a number, which I did not, as a reason to locking my number. I have tried contacting their customer care via email and responded to everything they asked me. I think Rebtel found good way to beg money from people. Welcome to Rebtel Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 163,122 Reviews. Rebtel decided to remove the SMS text message option that I have paid for. Such a ridiculous service, if i could i would rate no star. Guys,Please take care of your money and time. Rebtel Phone Service. Dear Naga, We're glad it got sorted! Dec 14 2015 01:14 PM . Ik gebruik al een tijdje Rebtel app Ik gebruik al een tijdje Rebtel app. not sure Internet . No Customer Care to support. Reply. It’s quick and super easy. Do you agree with Rebtel’s 4-star rating? You cannot call a plan "unlimited" when it is clearly not. | Read 2,601-2,620 Reviews out of 7,115 . Check out what 7,089 people have written so far, and share your own experience. | Read 2,481-2,500 Reviews out of 6,993 . Do you agree with Rebtel’s 4-star rating? Please select how you would like to talk to us Reply. General information. *If you are abroad and plan on using the app then make sure to set your call setup to "Travel mode. After raised my issue in trustpilot, i got response very fast from Rebtel customer care. Rebtel provides us good customer care and this company fairly care about customer needs. Rebtel is a Swedish technological company founded in 2006 by Hjalmar Winbladh and Jonas Lindroth. Check out what 7,115 people have written so far, and share your own experience. without customer any company is nothing so it is an important thing that any company must care about their customers and provide them the best services as well as, Rebtel have a best customer team, whenever a person need our services, we are here for helping you and complete your all desires. | Read 2,901-2,920 Reviews out of 7,136 . Web-based Calling is under development. Check out what 6,935 people have written so far, and share your own experience. If you don't have the app for Android or Iphone, you don't want to add contacts or you are … not sure Internet . Why am I seeing different prices for the same product? We have been customers for years and spent quite some money but Rebtel really doesn't care about customer satisfaction. Why was I charged? We make international calling simple, reliable, and cheap based on your unique calling behavior. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Do you agree with Rebtel’s 4-star rating? Do you agree with Rebtel’s 4-star rating? Rebtel has provided me efficient international phone service that is as good as that provided by major phone companies but at a fraction of their cost. I am from Kuala Lumpur and my number is +60166***263 Useful. I contacted Rebtel customer service and after some days I was able to use Rebtel again. To liberate international calling, Rebtel already took care of the hard part of hijacking the phone lines from Big Telco. You cant find even single place where they talk about customer service. I mistakenly opt world credit plan instead India unlimited plan. We pride ourselves in maintaining the highest quality standards for our customers. Share. Do you agree with Rebtel's TrustScore? Sometimes (I really mean sometimes - once in a six month) you may not be able to connect using REBTEL and in case if you have emergency, you need backup calling mechanism. Rebtel - not customer friendly - cheating. | Read 2,901-2,920 Reviews out of 7,124 How do I change the currency in my account? Reply. You've already flagged this Reply from Rebtel. Rebtel. I used rebtel for yrs only to get an issue where I get charged for international calls and also being charged by rebtel when the app appears to intercept my calls.I have email tra\ils from this cowboy of company saying they wont refund my money. Rebtel Ripping off people. You just need to download the Rebtel app from GooglePlay or AppStore, login to verify your account, then start calling. We pride ourselves in maintaining the highest quality standards for our customers. Bekijk wat 6.506 klanten hebben geschreven en deel je eigen ervaringen. Rebtel has provided me efficient international phone service that is as good as that provided by major phone companies but at a fraction of their cost. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. To liberate international calling, Rebtel already took care of the hard part of hijacking the phone lines from Big Telco. Useful. have been using for social purpose. Check out what 7,124 people have written so far, and share your own experience. I am going remove my Rebtel account. | Read 361-380 Reviews out of 7,089 . How do I change or add a credit card in Rebtel? So, we hope you will give us and opportunity to discuss this further with you. Dec 14 2015 01:14 PM . Very much frustrated on their service. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. I have used rebtel for years and now they decided to restrict my number.
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