Include information on potential risks and benefits, so they can make an informed decision. There is an extensive amount of activity associated with the implementation of the Home Care Packages (HCP) Program currently. deterioration in someone's health or circumstances. NICE guideline [NG21] Different providers charge … Home Care Packages Program Guidelines 4 It is recognised that the consumer is often supported by a carer/s, who may be a spouse, partner, an adult child, or another family member. Recognise that people living alone or those who lack capacity may be particularly vulnerable if visits are missed or late. If you already receive a means-tested income support payment, such as the age pension (full or part), disability support pension or service pension, and haven’t already taken up a Home Care Package, call Services Australia on 1800 227 475 to request a pre-commencement letter for home care. NICE has produced guidance that covers referral and management strategies for many of these conditions, know about local and national organisations that provide specialist support, know about the funding options available for care and support. This is a written plan put together after the local authority assessment of overall need. 1.3.4 Give people choosing direct payments for home care the support and information they need to manage the payments effectively. 1.4.10 Home care workers should avoid missing visits. 1.3.16 Write any medicines management requirements into the home care plan including: the purpose of, and information on, medicines, the importance of dosage and timing, and implications of non‑adherence. providing case studies that demonstrate the far‑reaching effects of not acting on safeguarding concerns. Home Care Agreements are legally binding. Home Care Packages can be an option if you need a coordinated approach to the delivery of your help at home - perhaps because you need help with many everyday tasks, or the care you need is more complex or intensive. A home care package is a coordinated package of care and services to help you to live independently in your own home for as long as you can. Home Care Packages Program . 1.5.3 Ensure health and social care practitioners working in primary and secondary care liaise with home care workers to provide integrated, person‑centred support. of tools, resources This document explains what you should expect in your home care agreement, why it is included and who you can contact for further information and assistance. Most people start using aged care services when they need just one or two services. 1.1.6 Ensure the person using the service, and their carers (if the person has involved them in their care), can direct the way home care is delivered. 1.4.7 Ensure continuity of care so that the person knows the home care workers and the workers are familiar with how that person likes support to be given, and can readily identify and respond to risks or concerns, by: introducing people to new home care workers, and, building teams of workers around a person and their carer, and, informing people in advance if staff will be changed and explaining why, and, working with people to negotiate any changes to their care, for example when visits will be made, and. Home Care Packages are funded by Tax Payers’ money, so they are “Consumer Directed within the Government’s Home Care Package Guidelines”. 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