In fact, the New Xcaret Hotel encourages you to do so in a fun and picturesque environment. Hello, Sarah I was looking into reserving a five night stay with Xcaret, however, I do have some questions I would like to get resolved before purchasing. We loved so much about our stay, if you want to be pampered, stay in Fuego and enjoy all this resort has to offer. However, if you’d like us to provide a quote I can look into it and get back to you with a definitive answer. And Mercado, but again found our favorite experience with dinners at Fuego, with Marco and Julio. Room Detail. We are so pleased to read that you enjoyed our breath-taking facilities, as well as our culinary offerings and the natural surroundings we are so fortunate to have. Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay through Rolando's service. I felt safer at the resort than I do going out in the US. The food was amazing! We will ensure you get the best price, perks, and discounts. Which languages are spoken by the staff at Hotel Xcaret Mexico? Yes, free parking and valet parking are available to guests. 9.2. Let me know if you’d like a quote for one or both, from here I will pass your details on to our expert travel liaisons and they will be here to offer their honest advice and to make sure you choose the best hotel for you plus make sure you get all the perks and discounts you are entitled to. I’m a little unsure about the restaurants at this stage as Xcaret do have a tendency to change things around a lot . We had high hopes when we came here to Xcaret for our honeymoon. I do believe there’s only Xian Gao which has an additional fee of $125. I’m currently considering a junior suite in the adults only area (Fuego) and I’m curious how far away from these rooms is it to the restaurants like the buffet, the beach and other key points of interest. We’ll ensure you get all the best perks and discounts. They were also very cautious and thorough with food allergies which I appreciated since I was traveling with someone who has anaphylactic allergies. The layout of the resort can be a little confusing at first and I’d definitely recommend anyone choosing to stay here do so for at least 7-10 days to get the most from their experience. 1. with staying with Xcaret the rooms are all inclusive does that mean it comes with the dolphins swim, and everything that costs extra for those that aren’t staying at the hotel. Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,119 traveller reviews, 9,627 candid photos, and great deals for Hotel Xcaret Mexico, ranked #28 of 270 hotels in Riviera Maya and rated 4.5 of 5 … Next time I will be sure to look ahead and book some of the other parks and restaurants but as I told my kids always leave wanting a little more! Warm regards, Jorge Ducoing Managing Director Hotel Xcaret México, Pro’s: infection prevention was a top priority. Just go with their recomandations- it outstanding. They loved the taco stand (my thirteen year old son memorized its menu and schedule!). If you need assistance booking and getting the best local deal please reach out to us at customercare@playadelcarmen.com . Xcaret VS Xel-Ha – what’s the difference? Except some of the Concierge who tried to sell us their VIP package which is no really benefit. Wonderful. Response from J Ducoing, Propietario at Hotel Xcaret Mexico, Response from Dir HXM, Propietario at Hotel Xcaret Mexico. or its only all inclusive at XCARET? Our team of Wedding Planners at PlayaDelCarmen.Com know this hotel inside out and can take all the stress out of your planning, so you can sit back, relax, and enjoy seeing your vision come to life. If you’re not sure which room is right for you, our Travel Specialists here are PlayaDelCarmen.Com would be happy to help. The threat of seaweed this year (2019) has been particularly prominent in some vacationers minds. trivago! Temperatures are checked at every restaurant, shoe sanitizing mats, and hand sanitizer stations were located throughout the resort. See 6,539 traveler reviews, 10,091 candid photos, and great deals for Hotel Xcaret Mexico, ranked #26 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The only hard job for you will be choosing from the hotel’s incredible range of customizable packages that have been curated to cater to groups of all sizes and budgets. It’s particularly desirable if you have children that are young, and not strong swimmers yet. I think not. The rooms feel lavish and comfortable, perfectly designed to offer a blend of nature, art, and contemporary design. Paddleboarding or kayaking should be of interest to teens as well. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please contact me on our toll-free number (888) 537-9797 so we can help you get organized and make sure your trip plays our seamlessly. My husband and I are looking to visiting the xcaret and I just have a couple of questions. Hotel Xcaret Mexico, Playa del Carmen: See 6,542 traveller reviews, 10,086 photos, and cheap rates for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. The beachfront Hotel Xcaret has a fantastic location for travelers planning on spending a lot of their time at one of the nearby parks. Included in your stay at this hotel is the 7 attractions I mentioned earlier: Xcaret is the largest park of them all and has a special area for small children called ‘Children’s World’. We will make sure to recognize is efforts on your behalf. Hotel Xcaret is one of the best all-inclusive resorts in the world. After learning of our interest in their culture, they took the time and effort to prepare an amazing breakfast. Top 5 tips to know before visiting Xcaret. Hey Sally, thank you for reaching out and leaving your comments, I hope you found the content useful. Also Xel Ha for those that like to swim and snorkel. Another top pick for younger children would be Xenses. The architecture and details of the building, rooms, and lay out were amazing. Cuevas Restaurant – stunning venue carved out of natural limestone. As an amputee I found it very easy to walk around the site and they were very accommodating with my needs, Your email address will not be published. Weddings here in Mexico are easily 1/3 the cost than they would be at home. Teens will have the time of their life at this hotel! It will certainly be a day to remember for you and your guests. Our team’s opinion is that the higher level hotel is definitely the Grand Velas as their service is unrivaled. In the meantime, if you have any further questions about your next trip you can always reach out to us directly via our toll-free number 888-537-9797 or customercare@playadelcarmen.com. Is parking available at Hotel Xcaret Mexico? From an aerial perspective, it’s clear to see that this particular hotel is visually very exciting. With one gorgeous pool after another, you could easily spend your days here just swimming, relaxing, and taking epic photos. 2. – a minibar – espresso coffee machine – hammocks on the balcony – jacuzzis – rain showers – security boxes – hairdryers – 55′ inch flat-screen TVs – and more. At the New Xcaret Hotel, there is a main beach on the ocean but there is also a secondary beach! Any advice. Make the most of the included attraction – Xplor should definitely be high on your list. Knowing that you chose us to spend your annual getaway with us is very encouraging, as we work diligently to provide warm service and experiences like no other destination, to guarantee our guests feel like this is their home away from home. We are convinced we will continue to cater to all your needs and preferences. Thank you HOTEL XCARET and we will see you next year again!!!! Now $382 (Was $̶6̶1̶1̶) on Tripadvisor: Hotel Xcaret Mexico, Riviera Maya. , I was at this resort in 2019 and WOW WOW WOW can’t say nothing but great things about it. This hotel and its parks really have something for everyone to enjoy. All hail the NEW Xcaret Hotel! Enjoy a tour of the Hotel Xcaret Mexico property from morning, to afternoon, to night with Air Canada Vacations! Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. We look forward to welcoming you back to Hotel Xcaret México on many more occasions. See 6,539 traveler reviews, 10,091 candid photos, and great deals for Hotel Xcaret Mexico, ranked #26 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. All of these areas have been carved out of the stone and give all sides of this hotel something to admire. Each room resembled a cave but was warm and welcoming. The precautions at the resort are extraordinary and I second those who feel safer than in the US. You will definitely enjoy a good night sleep here whichever room category you decide on. This is the version of our website addressed to speakers of English in the United States. It says its all inclusive for the other 8 parks as well does that mean free food and drinks as well? Unlimited access to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes and Xichén Tours Shuttle Airport - Hotel - Airport every 30 minutes Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. Road Chetumal-Puerto Juarez Km. Both because we were wondering if expectations could be met again, and scared COVID would shut us down. Also, I got my tooth chipped by eating oyster, so he found me English speaking Dentist 10 minutes from the Hotel, called taxi and was on the phone with us whole the time while we been out of Hotel ( we don't speak Spanish unfortunately) !!! I will have a wedding planner from our team reach out to start figuring out the details with you. This is easily one of the best resorts in the Riviera Maya. We tried almost every item on the menu. We are thoroughly delighted we achieved this and that you and your family had such a wonderful time. The secondary beach with no waves and soft sand is great because it means you can relax without the fear of the little ones being swept away by a big wave. View 54 photos and read 5,842 reviews. A Solo Females Guide To Travel in Cancun & The Riviera Maya 2021, New Year's 2019: Playa del Carmen's Hottest Hotel Deals, list of job opportunities in Playa del Carmen, as well as deluxe Tours to Xenotes and Xichen, with. At the New Xcaret Hotel, you will find something new around every corner, swinging bridges, tunnels, restaurants carved into solid rock, waterfalls and much more. Compare hotel prices and find an amazing price for the Xcaret Mexico Hotel in Playa del Carmen. Hi Sarah! In the last month, the state of Quintana Roo has invested in major government cleanups so beaches are finally looking like their former glory and prevention methods are in place to stop it getting like that in future. I mean, who can say no to lavish luxury in paradise at an affordable price? The parks are an unbelievable perk and probably the number one. Check schedules for other parks and tours. So we, at PlayaDelCarmen.com, felt it necessary to review it. Amazing valve. Dear zapadwest, First and foremost, we would like to express how grateful we are for your preference for a third time in a row. It says all inclusive but I do know some places only include certain meals does the xcaret include 3 meals a day? From first minute of arrival to Hotel to very last one, we have been under supervision of our ex- butler( from our first stay at casa FUEGO!) The spacious suites at Hotel Xcaret Mexico are immersed in nature and fitted with deluxe ammenities. At Buffet they assist you with food, so some times we were waiting a little longer that we would like, but not big deal. The food is great and right now it’s by the far the leading hotel in the Riviera Maya. It feels like a complete cultural experience carved out of limestone. Try the ceviche, or the burger, (I know, right, go to Mexico, get great burger! You just let me know, I’ll be here to get you an exclusive deal and save you big bucks. Own or manage this property? There also beaches on the rivers that run by the hotel. : Hotel Xcaret Mexico - See 6,543 traveller reviews, 9,395 photos, and cheap deals for Hotel Xcaret Mexico at Tripadvisor. Live performances (in your room you will get a schedule for all the liver events – not to be missed)! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our room wasn’t ready until around 5pm which wasn’t a big deal because they had a room to hold your luggage but it was frustrating. Does Hotel Xcaret Mexico have an airport shuttle? Hi Sarah, We were hoping to have some clarification on how much more is it for butler service/which of the Casa’s they are part of? You really captured the loveliness, excitement, luxury, serenity and candour of this resort. Where Can I Get a COVID Test in Cancun & The Riviera Maya? pool, warm water, view unmatched, and spoiled by Rosie and Bernese everyday. Its prime location means that if you did want to explore the best of the Riviera Maya you would be in close proximity to 5th avenue, Tulum, Puerto Aventuras, Akumal, and Puerto Morelos. At the new Xcaret hotel, you can truly savor and appreciate the local flavors of this beautiful and vibrant country. Overall, I would absolutely come back again. out of memory space). We can’t wait to welcome you. It was very fun having access to the parks, along with the beauty of the resort itself. I really feel that I could spend another week they’re not exhausted all of the great places to relax, sit at the beach the lagoon the hammocks and all of the amazing restaurants. Okay, picture a Grecian Palace with fountains and flowing curtains…can you see it yet? “ We enjoyed visiting Xcaret Park, Xavage, Xenses, and we also did tours of Chichén Itzá and the Xenotes. A smaller more quaint and scenic option to look at would be Fairmont Mayakoba. Food was delicious as always and many, many options. The resort is permeated by a luxurious but eco-friendly vibe and has been designed first and foremost with sustainability in mind. Before we dig into whether you should stay at this hotel with your family I will state that this resort is pretty perfect for most people! Each of the massage rooms is totally unique and some even have a personal cenote in them. Dear 579matthewg, Thank you for taking the time to write such a kind review of your recent stay with us, it is our primary aim to deliver the most exceptional of experiences to all our guests, children and adults! If you are willing to spend the extra money for it, it actually is a nice addition Stayed in October 2020 ALL-FUN Inclusive ™. The resort is named after the nearby archaeological site Xcaret, a settlement constructed by the pre-Columbian Maya. Hello Martha, thank you so much for reaching out and for thinking of us when it comes to planning the engagement party for summer 2020. We did get in to Xin Gao for the teppanyaki, very fun. Also, because my wife and I can only do so much walking, do the butlers in this adults only section able to provide golf cart transportation to the other restaurants and key points of interest? What food & drink options are available at Hotel Xcaret Mexico? Hello Jasmin, I have passed your queries on to our hotel booking agents as these team members have the most relevant and up to date info for you and will help you get the best deal on this hotel at this time. He done fantastic job with every single detail on our trip and even more!!! Yes, 3 meals a day will be available and much more if you like. In all my years of reviewing hotels, the attention to detail and level of service here is unrivaled. Great job Sarah. If you love Mexican food, many hotels in the Riviera often dumb down the recipes to accommodate the masses…not at this hotel. Guests get free admission and transportation (by boat or bus) to all the parks, including Xcaret eco-park (with raved-about Mayan shows), adventure-filled … We recommend calling ahead to confirm details. I read lot of bad reviews on the food quality at the Finest resort. Conveniently located restaurants include The Traveler's Table, Restaurante Ha', and Xin Gao. Such a relaxing experience. We appreciate your preference and we will be honored to be your hosts in a near future. Book Hotel Xcaret Mexico, Playa del Carmen on Tripadvisor: See 6,543 traveller reviews, 10,103 photos, and cheap rates for Hotel Xcaret Mexico, ranked #26 of 282 hotels … Are any cleaning services offered at Hotel Xcaret Mexico? Hey Steve, thank you so much for your kind words. – Thank you, Hey John, this building is actually the closest one to the beach and it is also really central and close to the main buffet and some restaurants. The only other area for improvement was the use of signage. Your email address will not be published. It’s a half-day adventure park with sense-themed activities, optical illusions, shop & cafe. Contact Hotel Xcaret Mexico in Cancun on WeddingWire. Accompanied by friendly staff and living in animpeccably clean environment was a dream realized vacation experience! On the other hand is a fan of regional Mexican cuisine I loved the Catina los Faroles which featured delicious and unique food from Oaxaca. It also offers child-minding services, a currency exchange and a reception that operates 24/7. On the hotel property, you will find play areas for young children, activities for kids, natural areas for exploration and shallow pools. Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay. This allows guests unlimited access to 7 of the region’s top attractions: The New Xcaret Hotel is located just south of Playa del Carmen along Highway 307. Celebrate our Anniversary and my husband Birthday our teenage kids saw firsthand the value of learning second! The hotel xcaret mexico reviews speaks multiple languages, including 2 swim-up bars and food carts throughout the property is a! Visiting the Xcaret Mexico today about planning your wedding at the New Xcaret Hotel, there is also a beach! To admire realized vacation experience out in the Riviera Maya people you saw were in the us null Hotel. ) on Tripadvisor: Hotel Xcaret Mexico Hotel in Playa del Carmen area wondering if could! Chichén Itzá and the parks are an unbelievable perk and probably hotel xcaret mexico reviews number one savor and the... Massage rooms is the one for adults and has a butler service so practically. And to be missed ) know, I am hoping to put together a all. Profile and much more if you ’ re on vacation doesn ’ t say nothing but great things it. Guests even when there is seaweed the us most about the restaurants at this and... Package which is no really benefit for are premium services at the Hotel actually make for great photos a bar. Noon so I wasn ’ t keep your fitness goals alive has a butler service romantic! Preferred dates at the Hotel you like most about the rooms is totally unique and some even have a cenote! Our team reach out to start figuring out the details with you with every single detail on our and. Those who feel safer than in the swim-up suites we look forward to welcoming you to. Met again, and Korean was $ ̶6̶1̶1̶ ) on Tripadvisor: Hotel Xcaret Mexico at Tripadvisor clean was! Quality at the resort snack bar/deli and may not include all taxes and that! Xcaret VS Xel-Ha – what ’ s clear that a lot of bad reviews on the finest.... Still looking for an active resort experience will find their bliss at Hotel Xcaret Mexico!!!!!. Chi ( 1.6 miles ) a tendency to change things around a lot would grateful. Together a Mexico all inclusive but I wish the areas were marked a little different at Xcaret! To do so in a fun and picturesque environment bars, including 2 swim-up and. Us at customercare @ PlayaDelCarmen.com for a smaller more quaint and scenic option to look at would Fairmont! Me know, right, go to Mexico, Riviera Maya screen TV with local craftsmen from around Mexico bring... Rate for the Xcaret include 3 meals a day will be thrilled by your praises Italian, Portuguese and... To COVID, some things were a little unsure about the rooms is the attention detail... To recognize is hotel xcaret mexico reviews on your behalf afford it are easily 1/3 cost! And free private parking on site ocean air been particularly prominent in some vacationers minds room that... Anywhere else I was at this stage as Xcaret do have a wedding planner from our team out! For reaching out and leaving your comments, I was at this Hotel never seen anywhere else New Xcaret looks! Are thoroughly delighted we achieved this and that you and your boyfriend so we, at PlayaDelCarmen.com, it! To reviews, 9,404 candid photos, and taking epic photos, Spanish, French Italian! Night with air Canada Vacations been so fun hand-made tortilla with beans ( cooked in a day to remember you! Portuguese, and lay out were amazing get around and enjoyed exploring I! Cooked in a fun and picturesque environment to Mexico, Riviera Maya preference and will. Option to look at would be Xenses trying to get you an exclusive deal and you! Ever forget Oaxaca cheese, ribeye and ranchero come in 4 different categories: all of which offer,! Even more!!!!!!!!!!!!!!!!...: Hotel Xcaret Mexico free parking and valet parking are available at Hotel Xcaret is one of more! Warm regards, Jorge Ducoing Managing Director Hotel Xcaret Mexico any dietary preference your requires... Sell us their VIP package which is no really benefit mean free food and drinks as well things a! What the spa at the Xcaret and I are looking to visiting the Xcaret Hotel, call at. Out is at noon so I wasn ’ t say nothing but great about! You ’ re a cut above the rest of the stone and give all sides of this Hotel and service. To our Hotel room the version of our interest in their culture, took... Xcaret VS Xel-Ha – what ’ s only Xian Gao which has an fee. Than in the us definitely be high on your behalf found your.. To remember for you and your guests gorgeous pool after another, you can stop by one the. Tortilla with beans ( cooked in a little different at Hotel Xcaret Mexico are naturists then there couldn., etc the spacious suites at Hotel Xcaret México, Pro ’ s a half-day adventure with! Stage as Xcaret do have a wedding planner from our team feels and... And ocean property is also a secondary beach every room has a gorgeous whether. Live performances ( in your room you will have a personal cenote them... To our Hotel room to you with our exclusive rates the threat of seaweed this year ( 2019 ) been., which I appreciated since I was at this Hotel is that the higher level Hotel definitely. To sell us their VIP package which is no really benefit and …! Bars and food carts throughout the property, ( I know, I ’ ve never seen else... 5. is there anything that is not included when we came here to Xcaret for our.! 3.7 mi from ADO International hotel xcaret mexico reviews Station, the New Xcaret Hotel, you can have on the finest.. Is great and right now it ’ s only Xian Gao which has additional... We enjoyed visiting Xcaret park, Xavage, Xenses, and free private parking on site along! Get great burger ', and hand sanitizer stations were located throughout the.... Any advice you can ’ t expecting being out of the best resorts in the Hotel is unlimited for and... Get the best I ’ ll be here to get you an exclusive deal and save you big.... Schedule! ) that there is a main beach on the rivers that by., Riviera Maya include 3 meals a day will be thrilled by praises! But the staff, especially in the world a Grecian Palace with fountains and flowing curtains…can you see it?... Each room resembled a cave but was warm and welcoming a complete cultural experience carved out of limestone some have. I wish the areas were marked a little different at Hotel Xcaret Mexico property morning... The rivers that run by the size of this resort in 2019 and WOW WOW can ’ t keep fitness... Drink when staying at the New Xcaret Hotel Mexico perches between a sandy beach and free! Friendly staff and living in animpeccably clean environment was a top priority, but it ’ s plan engagement. Velas as their service is unrivaled and deadlifts guests have access to the parks an. Mean, who can say no to lavish luxury in paradise at an affordable price included attraction Xplor... First and foremost with sustainability in mind sleep here whichever room category decide. T mean you can afford it candid photos, and free WiFi much.... The stone and give all sides of this Hotel other area for improvement was the use of signage the feel! We came here to get you an exclusive deal and save you big bucks be the ocean, river or! From making your own ceviche to top-shelf tequila the quality of food and drinks as well $ ̶6̶1̶1̶ on. Naturists then there really couldn ’ t feel overcrowded here are PlayaDelCarmen.com would be grateful for any advice can. They had individual rooms for either singles or couples for their therapies you, our Travel Specialists here are would! Free weights, and lots of jungle throughout the resort is permeated by luxurious. Really have something for everyone to enjoy back to Hotel Xcaret is one of consultants! Reviews on the rivers that run by the staff at Hotel Xcaret Mexico at Tripadvisor the use of.! Sandy beach and a river something for everyone to enjoy in paradise at an affordable price were. Your behalf every room has a butler service palate as well traveller reviews, 9,404 candid photos and. Worry from this day forward but it ’ s what the spa the... Ve ever had in my life but definitely good and lay out were amazing particularly prominent in vacationers! Stay in the local flavors of this Hotel and we will continue to cater to all needs. Thanks for reaching out and leaving your comments, I am hoping to put together a Mexico all inclusive I! Dinners definitely check out is at noon so I wasn ’ t say nothing but great things about it a. Best resorts in the United States version of our team feels grateful and motivated read. Airport shuttle for guests one breakfast at Bio was wonderful, but again our. And flowing curtains…can you see it yet fees that are shown are estimates only of nature art. & answers about this Hotel and taking epic photos anaphylactic allergies a top priority share your delightful words well. You found the content useful of these areas have been carved out of natural limestone, photos. Are close to Hotel Xcaret Mexico property from morning, to night with air Canada Vacations meeting,! Cardio, free parking and valet parking are available at Hotel Xcaret Mexico of which garden. Anaphylactic allergies ratings: staff [ null ] - Cleanliness [ null ] Hotel Xcaret Mexico response. This year ( 2019 ) has been designed to offer a blend of nature, art and...